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JCP&L Boasts Improved Power Outage Maps

Utility company says new maps will also be available via smart phone and other mobile devices

FirstEnery Corp., which operates Jersey Central Power & Light, launched new maps on its website Thursday that will allow New Jersey residents to search for power outages by state, county and zip code.

The Ohio-based utility company said in a release that the new color-coded maps include links to allow customers to report service interruptions and provide tables showing county-by-county outage totals.

FirstEnergy added that the maps are accessible via smart phones and other mobile devices.

The maps also boast prominent alerts with links to outage-related news, safety reminders and other information, FirstEnergy said.

Later in the year, the maps are expected to include more detailed estimated restoration time during large-scale weather events, and the ability for customers to receive outage communication updates via text message and email, FirstEnergy said.

The utility company said customers should report outages in their area by calling 888-554-4877 or to use the "Report an Outage" link on its website. 

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